Update! September 6, 2012:
Hey all! Here is the plan for London:
On Saturday at 1pm Eastern (6pm BST), those of you who were in the process of registering for LeakyCon London will have the chance to enter the system and finish your registrations. If you got an email that you had an incomplete registration even though you successfully purchased one, this was because you had started the process of adding another person to your party. Your completed registration is fine; your incomplete one is not.
This will be opened to you in the order in which you were attempting to register; just like any other ticketing process it is first-come first-serve. The first 100 of you will have three hours in which to complete your registration, and if there are registrations left after that the opportunity will be opened to the next 100, and so on until we are sold out. There are less than 100 registrations left for LeakyCon London and many more incomplete registrations than that, so we do expect this to sell out fast. We know that inevitably some of you will be engaged at this time: there’s sadly nothing we can do about that. There will always be some time period in which some of you will be otherwise engaged, but that is true of every ticket purchasing process. We felt midday Saturday lowered that risk the most.
We also will put any incomplete registrations, at that point, on a waiting list. This waiting list will only open to the public when those of you who had already started registration are safely on it. As we normally experience about 10 percent refunds over the course of the year, we feel confident that the top 100 or 150 names on the waiting list will eventually get in, though we can obviously make no guarantees. We also anticipate a higher return rate this year, as part of the demand for tickets has meant that some people are buying them before they are sure if they can go. So, there is good reason to hope for a ticket even when we are sold out.
A lot of you have been asking why we didn’t go to a bigger venue on this, our first time in the UK. Well, there are a lot of answers to that question. The first is that the next level of venues is huge. The second is that this is a new world for us, an international event: we wanted to be 100 percent sure we could lay a positive foundation so that there could be more LeakyCons in the UK and Europe in the future. With that in mind, we thought conservatively. Never did we imagine that more than 1300 registrations would sell in 45 minutes. Thank you all for proving to us that it’s OK to dream big where LeakyCon is concerned. Your support means more events are more likely in the future.
One more note: everyone who registered on September 1 did so in dollars instead of pounds, even though you were expecting to pay the equivalent number of pounds. This was a technical error and we apologize for it. You will all soon get emails indicating how to make up the difference (it will be the equivalent in dollars). We will leave this open for a full week before we start refunding insufficiently charged registrations and moving down the waiting list.
Thank you all for your extraordinary patience! Portland attendees, we will have news for you soon! Hang tight!
